Copyright / Trademark Information: All Logos are for illustration purposes only and are not intended to infringe on the copyright or trademark of any company pictured. PrintifyCards.com clients are independent agents for the companies they represent and have authorized PrintifyCards.com to use these logos and trademarks in the creation of their printed marketing materials. PrintifyCards.com claims no affiliation with any company listed on this website.
TERMS AND CONDITIONS
Please, read these Terms & Conditions carefully. By submitting an online order with PrintifyCards.com, you agree to be bound by
PrintifyCards.com terms and conditions. As an online printer specializing in the gang-run format, there are certain variables
that are out of our control and must be taken into consideration by customers who place an order. Before placing your order,
please make sure you understand which aspects of the ordering process are your responsibilities as a customer.
If our printing does not meet industry standards due to errors made on our behalf, we will either re-print and re-ship the job
at no charge or give a credit for a future order. We will not refund money for any reason once an order is finalized. Orders
mistakenly placed for the wrong product, quantity, files, shipping method, or payment method are out of our control; as such,
we shall not be held responsible, nor will we be obliged to provide a discount of any sort.
If a re-print is approved due to an error on our part, the re-print must be done using the same file(s) from the original order.
As a provider of convenient, fast, and affordable printing services, we rely on the cooperation of our customers to help make
the process as smooth as possible — if you have any questions at all about products, turnaround, quality, or anything else,
please contact us before placing your order.
What is a re-printable item?
Errors made on our behalf during the production process.
What is not a re-printable item?
Grammatical or spelling errors, or omissions made by our design department if the customer has approved the job for print (i.e. they have approved the artwork as shown in the provided proof). Color discrepancies on any gang-run offset item. Jobs that are cut within 1/4th of an inch of the actual product size. Errors in user-selected options such product type, quantity, shape and finish options. Damage to the products arising after delivery to the customer. Duplicate orders by the customer. Incorrect shipping address, undeliverable packages/3rd delivery attempts, or other errors created by the customer.
Production business days run Monday – Friday 10am to 6pm excluding major Holidays. Orders placed before 6pm Eastern will be considered ordered that business day. Any order placed after 6pm will be considered ordered on the following business day. PrintifyCards.com will do everything in its power to correctly produce your job in a timely manner, but cannot guarantee a specific shipping or arrival date. Turnaround is an estimate, and is not to be confused with a guarantee.
2. Payment Terms
All orders must be prepaid due to the speed of our turnaround. We accept Visa, Mastercard, American Express and Discover credit cards.
Prices posted on this website are subject to change without notice.
PrintifyCards.com reserves the right to use its sole discretion in refusing to print anything it deems improper or known to be illegal. PrintifyCards.com is not liable for any damages resulting from unwilling violation of copyright laws or illegal use of trade names or slogans. The client guarantees the legal title of all matter submitted to PrintifyCards.com.
5. Refund/Return Policy
You may only cancel your order within 5 business days after the order was placed. Orders can not be cancelled once the proof is approved by the customer. All cancelled order are entitled to a full refund within 3 business days.
PrintifyCards.com liability shall be limited to the stated selling price to the customer of any defective goods, and shall in no event include special, consequential, incidental, indirect or similar damages, including without limitation, lost profits. PrintifyCards.com warrants that every product manufactured by it meets industry standard for such product and is free of any material defect in workmanship. IT IS EXPRESSLY AGREED THAT THIS WARRANTY IS IN LIEU OF ALL WARRANTIES OF FITNESS FOR PARTICULAR USE AND MERCHANTABILITY. PrintifyCards.com makes no other warranty and no actions or words of PrintifyCards.com or its officers, employees or agents shall constitute a warranty.
The customer represents that it has the legal right to produce all printed materials ordered from PrintifyCards.com In the event that a charge, claim or demand, or arbitration, action or proceeding (collectively, a "Claim") is made or commenced against PrintifyCards based upon, relating to or arising from the alleged wrongful acts of the customers, or alleging that the printing performed or product produced by PrintifyCards ordered by the customer: (a.) infringes any copyright, patent or other proprietary right of any person; or (b.) contains matter that is libelous, slanderous, defamatory, scandalous or obscene, the customer shall indemnify and hold PrintifyCards.com harmless from and against any loss, damages, cost and expense arising from or related to the Claim including without limitation; (1.) defending PrintifyCards.com against any such Claim (2.) paying any judgment or award against the customer; and (3.) reimbursing PrintifyCards for any legal fees and expenses it reasonably incurs in responding.
8. Electronic Manuscripts/Images
It is the client's responsibility to maintain a copy of the original computer files, artwork and transparencies. PrintifyCards.com is not responsible for accidental loss or damage to media supplied by the client or for errors on supplied artwork furnished by the client. Until PrintifyCards.com can evaluate digital input, no claims or promises are made about our ability to work with jobs submitted in digital format, and no liability is assumed for problems that may arise. Any additional translating, editing, or programming needed to utilize client-supplied files will be charged at our current rates. PrintifyCards.com does not archive your work for longer than it takes to produce the final product.
Client alterations must be specified in writing and must include all corrections or changes from the original specifications. Such work will be charged at our current rates.
10. Design Proofs
Design proofs are sent via email and must be approved prior to print. Once the approval is received, the order will be sent to print. PrintifyCards.com is not responsible information missed by the client during the proofing process including but not limited to; typos, missing information, missing dates, missing venues, or any other information the client felt should have been placed on their piece. PrintifyCards.com will work with the client to get a corrected piece but will not offer a refund, partial or full for incorrect or missing information on designed pieces that were approved by the client.
11. The Guarantee of Color and Exact Color Matching
Because of differences in equipment, paper, inks, and other conditions between color proofing and production pressroom operations, a "pleasing color" variation between color proofs and the completed job [as determined by generally accepted trade technical methods] is to be expected. When such a variation occurs, it will be considered acceptable performance. We do not guarantee an exact color match to the art submitted. If the art is submitted as a any color mode other than CMYK we will convert the color mode to CMYK. If there is a color shift we are not responsible for that color shift.
PrintifyCards.com will normally deliver the exact quantity of goods ordered plus a small additional amount. There is no extra charge for the additional amount. In the event of an underrun, PrintifyCards.com may bill for the actual quantity delivered. The generally accepted trade practice is plus or minus 5%. All packages are weighed before departure and meet our weight specifications for the amount packaged. If you receive a quantity less than 5% of the industry standards for over/underruns then please inspect the box for shipping damage. Shipping damage is generally the culprit for product shortages.
Charges for delivery of materials and supplies from the client or the client's supplier to PrintifyCards.com are not included in quotations unless specified. PrintifyCards.com is not responsible for delays and/or damage incurred during shipping. We do not ship to P.O. boxes or international destinations at this time.
14. Claims and Disputes
Claims for defects, damages, or shortages must be made by the client in writing no later than 7 Days after delivery. If no such claim is made, PrintifyCards and the client will understand that the job has been accepted. By accepting the job, the client acknowledges that PrintifyCards has fully satisfied all terms, conditions and specifications. Customer understands and agrees that if they should attempt to reverse a credit card charge (chargeback) and are unsuccessful (defined as losing the chargeback dispute) that PrintifyCards.com shall be entitled to recover costs associated with the chargeback including but not limited to accounting and legal time. Customer expressly authorizes PrintifyCards.com to charge their credit card for the appropriate fees upon notification from Visa, Mastercard, American Express or Discover that the dispute has been decided in favor of PrintifyCards.com and agrees to waive any protest to said charge.
15. Disputes & Venue
For legal purposes, the venue for any dispute shall be Hillsborough County, Florida, USA
16. Right to Subcontract
PrintifyCards.com shall have the right to assign any portion of the work required to another contractor.
17. Workmanship Guarantee
Because of the nature of "gang run" style printing PrintifyCards.com shall not be held responsible for the following issues which may occur during our production process: variation in color, offset (smudges), cutting variations, marking, picking, cutting issues, size discrepancies (over/under), and etc. Customer acknowledges that they are receiving gang run style printing at a substantial price discount and expedited delivery times and thus said printing will not be held to the same standard as traditional offset lithography nor generally accepted printing standards. While every effort will be made to satisfy our customer's needs, requests for reprints or credits based on quality issues will not be recognized.
18. Privacy Statement
Any information PrintifyCards.com collects from order processing or from any inquiries is not shared with any other company. Your information is only used for contact, billing, and shipping purposes. Your credit card information is never stored by PrintifyCards.com.
PrintifyCards.com might use your product for samples or advertising purposes.
Your credit card bill will read "PAYPAL *PRINTIFYCAR"
21. Shipping Changes and Shipping Methods
Due to our quick turnaround, shipping methods selected on our online ordering page are final and cannot be changed once the order is submitted. We will not upgrade or change the shipping method that was selected on our online ordering page. Also, we will not use any other form of shipping that is not one of our pre-determined shipping options. We will not use client's account numbers, regardless of the carrier for the shipping of orders.
22. Third Party Billing and Reimbursements
Your card will be billed the exact amount of the purchase. PrintifyCards.com will not charge a card for more than the amount and reimburse the difference as a commission. It is up to the customer to work out an agreeable transaction arrangement with his/her client if he/she choose to resell our products.
23 (a). Mailing Lists
Customer's mailing list(s) will not be sold or offered for use to any other party while in the possession of PrintifyCards.com. All Mailing List(s) is the exclusive property of the customer and shall be used only with customer's instructions. PrintifyCards.com will not utilize the customer’s list for any other purpose. PrintifyCards.com will store the provided list for a period of six (6) months. After that period expires the list will be destroyed if the customer has not requested another mailing or to have their list sent to them. If you are a past mailing customer and would like a copy of your list please contact us.
23 (b). Shipping & Postal Delivery Times
All delivery dates are estimate. PrintifyCards.com is not responsible for delays caused by FedEx. PrintifyCards has no control over FedEx delivery schedules and cannot guarantee when mail or shipments deposited with or released to these carriers will be delivered.
23 (c). Errors in Mailing
PrintifyCards.com shall be liable only to the extent of remailing a correction or corrected job as soon as possible to rectify the mistake. Damages shall be limited to the value of the work performed. In no case is PrintifyCards.com liable for loss of business; incidental or consequential damages; or costs in excess of billing for services related to the specific job. The customer will defend and hold PrintifyCards.com harmless in any suit or court action brought against PrintifyCards.com by others for alleged damages, costs, expenses (including reasonable attorney's fees), liabilities or losses resulting from circumstances where PrintifyCards, acting as the customer's agent, uses copy, photographs, or illustrations that are believed by others to be degrading, libelous or harmful to their reputations, images, or standing in the community or which in PrintifyCards.com sole judgment is an infringement on a trademark, or trade name, or service mark, or copyright belonging to others, or in a suit or court action brought against PrintifyCards.com for actions of the customer's employees which may occur as a result of any mailing.
PrintifyCards.com may change, modify, add or remove portions of this policy at any time, and any changes will become effective immediately upon being posted unless stated otherwise. This policy was last revised on May 15, 2014.